Our bestellers
frequently asked questions
Answers to all your questions!
Shipping
We dispatch all orders within the UK using Royal Mail and for our Irish customers via An Post. Orders placed before 11:00 PM will be processed on the next business day. Shipping times range from 5 to 14 business days, as detailed in our shipping policy. Expect secure and reliable delivery right to your doorstep!
Return
Not fully satisfied? No worries! You can return your order within 30 days of receipt, as long as it's in its original condition and packaging. Please note that return shipping costs are the customer’s responsibility. We strive to make the return process smooth and hassle-free for you!
size?
Our clothing fits true to the size chart provided. You’ll find the size chart with each product, ensuring you can easily select the perfect size and be confident it will fit just right.
More questions?
Do you have a question or need assistance?
Feel free to reach out to us. We're here to help and offer advice.
Email: support@soren-london.com
MON/FRI: 09:00 - 17:00
SAT/SUN: 10:00 - 17:00