Privacy policy

Privacy Policy of Soren-London

Soren-London values the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices described in this policy.

Collection of Personal Information

Soren-London collects various types of personal data to offer an optimal shopping experience. This information may include:

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information

The collected personal information is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product offerings
  • Improving our customer service and responding to inquiries
  • Sending information about new products, promotions, and events (with the customer’s consent)

Sharing of Personal Information

Soren-London does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • When required by law or to comply with legal proceedings
  • To protect the rights, property, or safety of Soren-London, its customers, or the public

Security of Personal Information

Soren-London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Using encryption technologies for payment transactions
  • Limiting access to personal information to employees and partners who need it to provide our services

Retention of Personal Information

Soren-London retains personal data as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Under applicable law, customers have certain rights regarding their personal data, including:

  • Right of Access: Customers can request a copy of their personal data held by Soren-London.
  • Right to Rectification: Customers can request the correction of inaccurate or incomplete personal data.
  • Right to Deletion: Customers can request the deletion of their personal data, subject to legal retention requirements.
  • Right to Withdraw Consent: Customers can withdraw their consent for the processing of their personal data at any time.

Cookies and Similar Technologies

Soren-London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the website's functionality.

Changes to the Privacy Policy

Soren-London may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to check this page regularly to stay informed of any changes.

Contact Information

For questions about this privacy policy or to exercise your rights regarding personal data, you can contact Soren-London at the following address:

Soren-London is committed to protecting the privacy of its customers and using personal data responsibly and securely.